Tovin Bike respects the privacy of visitors, importers, distributors, wholesalers, private label brands and other business contacts who use this website.
This Privacy Policy explains what information we may collect when you browse our website, request a bicycle quotation, submit an OEM inquiry or contact us about samples, production, inspection, packaging or shipment.
By using this website or submitting information through it, you acknowledge the practices described below.
Information We May Collect
When you contact Tovin Bike, we may collect information such as:
- Your name, company name and job title
- Email address, telephone number and country
- Bicycle type and required specifications
- Order quantity and target market
- Logo, artwork and private label requirements
- Packing and shipping information
- Files, drawings, reference images or specification sheets you upload
- Messages and other details included in your inquiry
We may also collect limited technical information, such as browser type, device type, IP address, visited pages and website usage data.
Please do not submit confidential information that is not necessary for reviewing your bicycle sourcing project.
How We Use Your Information
Information submitted through the website may be used to:
- Review bicycle OEM and wholesale requirements
- Prepare quotations or configuration proposals
- Discuss samples, MOQ and production lead time
- Confirm component, branding and packaging requirements
- Respond to product and manufacturing questions
- Coordinate inspection, export packing and shipment information
- Improve website content and visitor experience
- Maintain appropriate business and inquiry records
- Protect the website against misuse or security risks
We do not use inquiry information to process retail purchases because this website is intended primarily for B2B bicycle sourcing.
Drawings, Artwork and Project Files
Buyers may provide specifications, logo artwork, carton designs, reference samples or other project materials during an OEM inquiry.
We use these materials to review feasibility, prepare quotations, develop samples and confirm production requirements. Access should be limited to personnel or service providers who need the information for the relevant project.
Submitting a reference product or image does not confirm that it can be copied or produced. Buyers are responsible for ensuring that supplied logos, artwork and designs may legally be used for their intended project.
Cookies and Website Analytics
This website may use cookies or similar technologies to support basic website functions, remember visitor preferences, understand page usage and improve performance.
Some cookies may be necessary for the website to operate, while optional cookies may support analytics or other website services. More information is available in our Cookie Policy.
Browser settings may allow you to block or delete cookies. Certain website functions may not work as intended when necessary cookies are disabled.
Sharing of Information
Tovin Bike does not sell or rent personal information.
Information may be shared when reasonably necessary with website hosting providers, technical service providers, logistics partners or other parties assisting with an inquiry or confirmed order. Only information relevant to the required service should be provided.
We may also disclose information when required by applicable law, a valid legal request, or when necessary to protect our rights, website or business operations.
Data Retention and Security
We retain inquiry and business information for as long as reasonably necessary to respond to requests, follow up on projects, maintain business records and meet applicable legal obligations.
Reasonable administrative and technical measures are used to protect stored information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
International Business Communications
Tovin Bike is based in China and works with overseas business buyers. Information submitted through this website may therefore be received, stored or processed in China or in other locations used by relevant website and business service providers.
By submitting an inquiry, you understand that business communications may involve international data transfer where necessary to review and support your project.
Your Choices and Rights
Depending on applicable law, you may request access to, correction of or deletion of personal information associated with your inquiry. You may also ask us to stop sending non-essential business communications.
Certain information may need to be retained when required for contractual, accounting, dispute-resolution or legal purposes.
Requests concerning personal information can be submitted through the Contact Us page. We may need to verify the requester’s identity before completing a request.
Third-Party Websites
This website may contain links to third-party websites or services. Tovin Bike is not responsible for the privacy practices, security or content of those external websites. Visitors should review the relevant third-party policies before providing personal information.
Policy Updates
This Privacy Policy may be updated when website functions, business practices or applicable requirements change. The latest version published on this page will apply from its stated update date.